Vikram Cotah

Hi, I am Vikram Cotah , Chief Operating officer of GRT Hotels and Resorts

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Summary Vikram Cotah is a Hotel professional �with indepth operations knowledge with additional knowledge of hotel projects execution including renovation programs and retrofits of existing hotels.�Vikram Cotah is also exposed to Quick service restaurants formats and fast food format of food delivery systems.�Vikram Cotah also Worked in International brand franchising operations with responsibility of handling franchise operations of an International chain of economy hotels. Vikram Cotah especially has Multi -unit operations responsibilty to handle all aspects to generate toplines and healthy benchmarked bottomlines. He has special skill sets to develop a culture in service sector and customer service �organizations �and has proved this with Radisson hotel GRT chennai which won many international accolades for service excellence and a market leader in the region.   Vikram Cotah is an energetic, articulate master-practitioner in the field of �hospitality , hotels and food and beverage organizations . He is extraordinarily knowledgeable, resourceful and relevant, and combines networking savvy with a refreshingly creative and personable approach to a very competitive and complex environment. �He brings a clear and practical focus on strategies for customer service through engaged employees .A focused and determined business leader, Vikram Cotah offers the entrepreneurial stamina and wisdom to drive bottom line growth and �inspire employees to peak performance, and cultivate profitable business relationships built on respect, loyalty, and trust. Vikram Cotah 's leadership style �has been a defining management strategy to bring out the best in everyone, instill pride, and mobilize them to make their company the best in the industry. He uses his 25 years of experience in - and passion for - hospitality operations and marketing to help senior managers �in large organizations succeed by motivating and engaging them to find potential.� Vikram Cotah 's Specialties,: Wine and cheese specialist , ISO 22000 lead auditor, ISO 9001 certified internal auditor, franchising, turnaround of sick hotels, key note speaker at events and seminars , training and development for hospitality and customer service sectors� �  

Vice President at Radisson Hotel GRT Chennai & Radisson Resort Templebay Mamallapuram

2007 - September 2010

Provide operations expertise to the executive teams of Radisson Hotel GRT Chennai and Radisson Resort Templebay Mamallapuram to achieve business goals and objectives. Provide leadership and culture orientation to the organisations to excel in a changing environment. Develop and nuture talent for the future hotel projects Also oversee operationd of GRT Nature Trails Yercaud.

General Manager at Radisson Chennai

2004 - 2007

Overall business head providing leadership to the executive team to achieve business goals and build an organisation with a positive culture of guest focus

General Manager at The Atria Hotel - Bangalore

2001 - 2004

Head of operations of the business hotel on strategic and tactical levels

Executive Manager at GRT Grand Hotel

1999 - 2001

Provide assistance in operations to General Manager

Corporate Manager- Operations at Pizza Corner

1997 - 1999

In chage of operations and expansion of Pizzerias as a quick service restaurant concept and delivery concept

General Manager- Franchise Operations at Days Inns of America

1995 - 1997

Business development of the franchise brand and operational support to franchised hotels

Senior Vice President at Radisson Blu Hotel Chennai, Radisson Blu Resort Templebay Mamallapuram,GRT Nature Trails Yercaud

September 2010

Operational leadership to the hotels at strategic level

Indian institute of management Indore

2011 – 2011

Advanced program on strategic management

BSI

2009 – 2009

Food safety management system auditor

Cornell University : Satguru

2007 – 2007

Managing strategic growth and leadership in new markets

Bob Campbell school of wine

2007 – 2007

Diploma of wine

Concentration: Appreciating wines

Cornell Nanyang institute of hospitality management

2006 – 2006

Professional development programs

Concentration: Emerging market hospitality strategies

Institute of hotel Management and Catering Technology and applied nutrition-Bangalore

1984 – 1987

IHM - Hotel Management

Loyola college,chennai

1981 – 1984

BSc

Concentration: Zoology

St Michaels Academy- Chennai

1979 – 1981

12 th

Concentration: Science

Hospitality management, retail management , customer service case studies , training , key note speaker , food and beverage trends , cooking , photography